PRIVACY POLICY

1. Information We Collect

We may collect various types of information and personal identifiers, including but not limited to user-specific details, behavioral data, contact information, and preferences for enhanced service delivery.

• Personal Information: Full name, email address, phone number, residential address, identification details (for volunteering or donations), PAN or Aadhaar number (only if required for tax exemptions under div 80G), and bank or payment details (for processing donations).
• Technical Information: IP address, browser type and version, device information (e.g., operating system), pages visited, and time spent on our website.

2. How We Use Your Information

We use the collected information to:

• Process donations and issue receipts.
• Send updates, impact reports, and fundraising appeals.
• Respond to inquiries or volunteer registrations.
• Maintain legal and financial records.
• Enhance the performance and user experience of our website.

3. Data Sharing and Disclosure

We do not share, exchange, or lease your personal information with any third parties for marketing or commercial purposes. We may share your information:

• With authorized third-party service providers (e.g., payment gateways, email platforms) to facilitate our operations.
• When required by law (e.g., government requests, audits).
• To fully comply with all pertinent legal frameworks, industry regulations, and statutory obligations, while ensuring strict adherence to applicable national and international laws and compliance standards.

All third-party partners are bound by strict confidentiality agreements and process data solely per our instructions.

4. Cookies

Our website uses cookies and similar technologies to track user activity and preferences, improve website functionality, and personalize your experience. You can disable cookies via your browser settings, but this may limit access to certain website features.

5. Data Security

We employ robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including SSL encryption, secure servers, and restricted access to sensitive information. While we strive to ensure data security, no online transmission is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, to meet legal or regulatory requirements (e.g., retaining donation records for 8 years), or to resolve disputes or enforce agreements.

7. Your Rights

You have the right to request access to your personal data, request corrections, request deletion (subject to legal obligations), or withdraw consent for non-essential communications (e.g., newsletters). To exercise your rights or for any related concerns, please feel free to get in touch with us using the contact details listed below.

8. Correcting Your Information

If you believe the personal information we hold about you is inaccurate or incomplete, you may request corrections by emailing us at lkskpakur@gmail.com with the subject “Data Correction Request.” Provide your full name, contact details, and a description of the information to be corrected. We will verify your identity and process the request within 30 days, notifying you of the outcome.

9. Links to External Sites

Our website may include links to external websites. We do not hold any responsibility for their individual privacy practices and strongly recommend that you independently review and understand their privacy policies before engaging with their services.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent. If you suspect that a child has shared any personal information with us, please reach out to us without delay so we can promptly review and remove the data from our records.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after updates signifies your acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, feel free to contact us at your convenience.